One of the specific reasons that people sign up for credit cards is the promise of racking up lots of bonus points for spending money on things they ordinarily consume, such as eating out, buying groceries, or having a night out on the town. When you get a glimpse of your monthly statement and see only a pittance in new reward points barely enough to redeem for a set of plastic plates and silverware, it's no wonder why some people wonder if there's a glitch in the credit card company's computers.